I have used StarBugs at 2 different houses for over 10 years now. They are fantastic. Great service with great people.
In my neighborhood the HOA has a service take care of all the front lawns (I use StarBugs). I walked the neighborhood this evening and noticed that all the houses had a ton of spring weeds. All but mine, that is. Kris and team know when to do the service for the maximum benefit.
I left a message yesterday and got a call back this morning! Already came out to take care of us! Great service and definitely will use them again and recommend them!
GREAT service! Woke up one morning to a yard full of army worms and they were they only company with availability, also the cheapest price I was quoted. They offered and 1 year warranty, came out and took care of my yard and by the time o got home I couldn't find anything alive. Their payment system was really easy to use as well.
The price was good and the service excellent! Super communication when weather prevented the first appointment. Will definitely hire again if I need to.
Did a great job communicating with us from start to finish. Highly recommend. Set up rodent traps the same day we called and alleviated the problem immediately.
We just moved to a new home in Keller and needed a pest control service. Kris (the owner) was very responsive when I was vetting different companies. He was also very detailed in what to expect and the scope of work. I was able to get a service the next day.
The service tech, Cameron came within the 2 hour window and was very professional (most professional tech I have dealt with-I have lived in 6 different states). By far the best pest control company that I have used.
After our home warranty company sent out a company(not StarBugs) to spray indoors and check for mice I was left with 3 different quotes totaling to right under 8k. The tech came in, sprayed a few areas that we weren't even having issues in, and said we had rats and other large wildlife in our attic. He said we needed all of these insanely expensive services to fix our problem. When I showed disbelief over the price he instantly went into his sales pitch, recommended that I do a financing plan, and then wanted to call right away to see if we were approved. It was absolutely insane.
I called Kris right away and he instantly told me there was no way all of those services were necessary. He scheduled a walk through the next afternoon. His son Kameron showed up right on time and was extremely knowledgeable and honest. He walked me through my attic and showed me that we did indeed have roof rats but there weren't any signs of other critters. He talked me through my options and I made a decision right away. The process was a complete 180 compared to the sales pitch and fear mongering that I experience with the other company. After it was all said and done I didn't need to spend thousands of dollars, it was actually under $100.
I'm thankful for Kris and his family for going out of their way to take care of mine.
Very prompt response to an urgent issue. Caring, professional, capable.